Student Support

Information, Advice and Guidance

Aim2Learn support you from initial enquiry to the completion of your chosen course and beyond. Different specialist members of our team will be there for you – providing appropriate Information, Advice and Guidance (IAG) to help you choose the right course and to help keep you on track throughout your learning journey.

SUPPORT BEFORE YOUR LEARNING JOURNEY

From the beginning of your learner journey we will work with you to identify the right training programme to support your careers goals. During the recruitment process the learner engagement team work with potential learners, taking them through initial screeners and skills scans. These are used to assess the learners suitability for the course, this will depend on their capabilities, barriers, career goals, etc. For learners who have identified any barriers to learning there will be individual discussions to identify how that learner feels they can be supported to achieve.

Our Ethical Commitment

If, after discussion, we come to the decision that A2Ls course are not appropriate for you at this time we still want to help you progress. We will work hard to find an alternative course and training provider that might be able to help you at this time. Where it is not appropriate for a learner to attend one of A2L's courses they will be referred/signposted to other services by the learner engagement team, for example, if English is not a person's first language they could be referred to an ESOL course. Likewise if a learner does not want to go into a Telecoms role after the course they may be referred to other training providers delivering in sectors the person is looking for. A2L do not want to set any learners up to fail, where we have referred learners to other services they may come back and attend the course at a later date.

SUPPORT during YOUR LEARNING JOURNEY

Once you have started your Learning Journey and begun your chosen training programme your tutor will provide you with ongoing support. They will provide your with tailored, confidential, independent and impartial information, advice and guidance (IAG) to help you make the most of your course. They will support you to create your own goals that will support your future career path. Your goals and any actions agreed are documented and reviewed with your tutor throughout your course. Our tutors support learners in all sorts of ways.

Safeguarding

Named Designated Safeguarding Lead

Katie Charnley

Deputy Designated Safeguarding Lead

Chris Giblin

To contact us about a safeguarding concern please Email safeguarding@aim2learn.org

SUPPORT after YOUR LEARNING JOURNEY

Once you have completed your learning journey with A2L, Staff are still available to offer information, advice and guidance, this includes support with your CV, interview preparation, access to employers that we are working with and the employer engagement team.

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Knowledge. Skills. Careers.